Stop and think about the different manuals in your office right now. How long has it been since they have been opened? Hours can be spent designing and assembling training manuals just to have them sit on a shelf collecting dust. Policy and procedure manuals are a must for any office but are often left outdated or even get misplaced. When these manuals do get updated, every copy must be found and any changes, corrections, or additions must be added to each one.
At Technicoach Solutions we can design electronic documentation manuals with step by step illustrations and interactive video files. This way, when updates are needed, you simply make the change to the file and send it back out to everyone at once. Files can be emailed to employees with a return receipt requested to serve as proof they were provided the material.
Policy and procedure manuals can be created from existing paper manuals word for word, with alterations or created from scratch.
Training manuals are created by gathering step by step instructions and taking screenshots of each data entry screen. Video files to show a live recording of the process may also be added to help communicate a solid understanding of the material.
And of course, for those exceptions to the rule a standard spiral bound paper production of all our manuals will be produced as well.
If you would like to view a sample of our documentation, or if you have any other questions, please complete the form below and we will get in touch with you to determine how we can help.
At Technicoach Solutions your complete satisfaction is our number one goal!